As our community continues to be impacted by the COVID-19 pandemic, the health and safety of our team and our clients is our top priority. We're Open! Click Here to learn about the changes we've made.
During these unprecedented times, we take our role as an essential service provider seriously and we remain open to service our customers. We understand that everyone is very concerned with the potential spread of the Coronavirus. We’re following the guidelines put in place by the federal government, local governments and the CDC.
Below are some of the safety precautions we’ve implemented to protect our team and our clients:
We’re offering discounts for our customers who are able to stage their items outside of their property for pickup
We’re vetting our customers before scheduling appointments and while en-route to make sure they’re not showing signs and symptoms of illness
If the customer has access to masks or face covers, we ask that they wear them (if masks are unavailable, please maintain a safe distance of 6 feet at all times)
We are sending home any staff member exhibiting any symptoms of illness for the recommended period of time established by the CDC
All team members have been assigned masks and gloves
We are not assigning more than two team members to a truck
Our trucks and equipment are being disinfected daily
We’ve shut down our office from outside visitors and anybody who can work virtually is being encouraged to work from home
The company continues to hold regular team-wide virtual meetings to emphasize transparency and keep the lines of communication open
The decision to come to work remains 100% voluntary
Chantilly, VA – What is the first thing you think when you read or hear the words “junk removal?” If it’s a scrap yard or Fred Sanford, think again.
123Junk is a full-service junk removal company based in Chantilly, VA. It is a local company with firm roots in northern Virginia; in fact, its founder attended Chantilly High School. They go into homes, offices, apartments, garages, attics—you name it. They remove unwanted items and haul them away for a flat fee, which is based on the amount of space the items occupy in their trucks.
It’s hard to find good help these days, isn’t it? Whether you work in an office or out in the field, finding motivated, dependable employees can be a challenging task (even for the most popular and successful companies).
Up until now, 123JUNK has been built almost entirely on referral business. We spend a great deal of time building relationships, tracking referrals, and nurturing our business relationships, because we know that our success depends on it.
In that spirit, 123JUNK has instituted an Employee Referral Reward Program. We prefer to hire candidates who come recommended, and if you know someone who would be a good fit for the company, we want to reward you for your efforts in guiding them to us.
The process is simple — if you know someone who would be a great fit, simply give them our information and have them contact us. If the person you referred is hired and retained for 30 days, you receive a reward of $100.
Know someone with a strong back and a great smile? Introduce them to us — it could be the easiest $100 you ever made!
A lot of times, people ask me about the scope of services we provide. More often than not, I’ll tell them that the crews at 123JUNK are the “muscle” you need when something is too big or bulky to move yourself. That’s not the whole story, though. It doesn’t give enough credit to the individuals on the trucks—the backbone of 123JUNK.
At our core, we’re still a service-oriented business. We can confidently say that you won’t find any company in our line of work with friendlier or more capable people, from the guys on the trucks doing the heavy lifting to our people in the office putting together the schedules and directing the crews. To work at 123JUNK, you have to be bright, motivated, and personable. Everyone in the organization shares those attributes.
One way we put the knowledge and capability of our people to work is through our Gold Services Package.
A few years ago, we leveraged our partnership with Habitat ReStore of Northern Virginia to secure rental space at the Fairfax County I-66 Transfer Station, otherwise known as “The Dump.” We then purchased a 40 foot weather tight internationally shipping container and had it delivered to the Fairfax Dump. After purchase, tax, delivery and rental, this proved to be a fairly expensive business decision. However, it was a game changer for our brand.
With our new storage unit, we are able to salvage far more than we were ever able to in the past and more effectively carry out our brand promise. Before we had this arrangement, we would go to a client’s home or business, load the trucks and then proceed to drive from charity to charity and recycling facility to recycling facility, until we got rid of all the items that we knew shouldn’t be dumped. This would take hours and lots of fuel. Being green was costly!
Nearly a year ago, right before we decided to do a major overhaul on our brand, I asked my employees to grade the company in several areas. These areas included our customer service, our systems and processes, our company culture, our ability to communicate to each other and the general level of happiness each of us had within the company. We all sat down and discussed it in thorough detail. Everybody’s voice was heard and nobody was shy about their feelings. It proved to be one of the most impactful things we’ve ever done as a team because it really helped us identify the things that were preventing us from getting to the “next level.” We lay everything out on the table and each of us made a commitment that we would do our part to ensure that the company would reach its goals.
This week, as I was cleaning out some files on my laptop, I came across the meeting recap, which I blasted out to my team shortly after the meeting was over. I figured I’d share it (the good half, anyways) to the viewers of this blog, because it gives some insight on what we consider to be important characteristics of 123JUNK. As far as the less positive portion of the scorecard… well, I think we’ll just keep that part our little secret.