As our community continues to be impacted by the COVID-19 pandemic, the health and safety of our team and our clients is our top priority. We're Open! Click Here to learn about the changes we've made.
During these unprecedented times, we take our role as an essential service provider seriously and we remain open to service our customers. We understand that everyone is very concerned with the potential spread of the Coronavirus. We’re following the guidelines put in place by the federal government, local governments and the CDC.
Below are some of the safety precautions we’ve implemented to protect our team and our clients:
We’re offering discounts for our customers who are able to stage their items outside of their property for pickup
We’re vetting our customers before scheduling appointments and while en-route to make sure they’re not showing signs and symptoms of illness
If the customer has access to masks or face covers, we ask that they wear them (if masks are unavailable, please maintain a safe distance of 6 feet at all times)
We are sending home any staff member exhibiting any symptoms of illness for the recommended period of time established by the CDC
All team members have been assigned masks and gloves
We are not assigning more than two team members to a truck
Our trucks and equipment are being disinfected daily
We’ve shut down our office from outside visitors and anybody who can work virtually is being encouraged to work from home
The company continues to hold regular team-wide virtual meetings to emphasize transparency and keep the lines of communication open
The decision to come to work remains 100% voluntary
We have worked with 123JUNK since 2014 and we’ve have had only positive experiences. Our most recent experience this week was no different. The pick-up crew called ahead, was on time, and informed me at the beginning of the job that the total price may be slightly higher than the original estimate due to additional items I wanted removed. They were fast and respectful of my property. Great company and we love working with them!