During these unprecedented times, we take our role as an essential service provider seriously and we remain open to service our customers. We understand that everyone is very concerned with the potential spread of the Coronavirus. We’re following the guidelines put in place by the federal government, local governments and the CDC.
Below are some of the safety precautions we’ve implemented to protect our team and our clients:
We’re offering discounts for our customers who are able to stage their items outside of their property for pickup
We’re vetting our customers before scheduling appointments and while en-route to make sure they’re not showing signs and symptoms of illness
If the customer has access to masks or face covers, we ask that they wear them (if masks are unavailable, please maintain a safe distance of 6 feet at all times)
We are sending home any staff member exhibiting any symptoms of illness for the recommended period of time established by the CDC
All team members have been assigned masks and gloves
We are not assigning more than two team members to a truck
Our trucks and equipment are being disinfected daily
We’ve shut down our office from outside visitors and anybody who can work virtually is being encouraged to work from home
The company continues to hold regular team-wide virtual meetings to emphasize transparency and keep the lines of communication open
The decision to come to work remains 100% voluntary
Truck arrived on time with the 30-minute pre-arrival call, movers did a thorough job of understanding what we wanted, removed all items from the house and yard efficiently and without any damage to our home, treated us and our excess stuff with respect and care, and handled payment exceptionally well. Pricing is reasonable and very affordable. I like your use of Square! Well done, Robert, Lloyd and Christopher!