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Meet our Partner: Andrea Hancock of Dexterous Organizing

At 123JUNK, we love to partner with great people in our communities to help provide exceptional services to our clients—and we to theirs. Let’s introduce you to Andrea Hancock of Dexterous Organizing.

What is Dexterous Organizing and what does your company do?

We are an organizing company that works with super busy people. We provide organizing/staging, estate sales/cleanouts, and relocation management. We are adept at taking on large projects and completing them in a relatively short amount of time, like moves, relocations, or whole home organizing. As project managers, we can even help someone clean out an estate in about two weeks.

What is your role at Dexterous Organizing?

I am the founder, CEO and the Director of Business Operations. I still work with clients occasionally, but my main focus right now is building and scaling the company.

Tell us a little about Dexterous Organizing

I started Dexterous Organizing in 2010 and was a solo organizer for about seven years. Then in 2017, I started to build the team. I began with Kellie Powell and then we grew our team with other organizers. All of our team leads are National Association of Productivity Organizing Professionals (NAPO) members. Teamwork makes the dream work and to facilitate that, we hold monthly meetings and all-day trainings once a quarter to talk about the business, how to better serve our clients, and teamwork. We don’t want any project to be hindered by someone being a bottleneck, so we emphasize collaboration to make sure anyone can step into a project or delegate to another team member. Things can change quickly on a job, especially with relocations.

Our clients like the way we price, it may make more sense to hire a team of organizers than a single organizer. We’re set up for team jobs so that we can do in one day what may take one organizer several sessions.

What is your background?

I have an accounting degree from the University of Maryland, College Park. And prior to starting Dexterous Organizing, I was an accountant for a Nonprofit in NoVA.

I always wanted to own a business but didn’t know exactly what I wanted to do. When I saw a professional organizer on television, on the Clean House show, I did an Internet search and found NAPO. I joined at the national level, and then the local level at NAPO Washington DC and found my peeps. I love it and I love helping people. It’s my dream career and I get to use logic and creativity together, because that’s what it takes to organize. I recently earned my Residential Organizing certificate from NAPO and plan to get more of their certifications.

What region do you serve?

Our home office is in Alexandria, and we serve Washington, D.C., Maryland and Virginia within a 25-mile radius around Alexandria.

What’s unique about Dexterous Organizing?

We offer a free success follow up. We’ll come back either virtually or in person to do a walkthrough of the work we completed to make sure we met the goals outlined in the initial consultation. If there are tweaks needed, we make them. Often our clients are pleased with our work and are ready to start on another part of their residence.

How did you meet 123JUNK?

I met Collin Wheeler (123JUNK’s founder) while networking with NAPO’s DC chapter. 123JUNK has been a corporate partner of NAPO ever since I’ve been a member, so we rubbed elbows quite a bit over the years.

What do you like best about 123JUNK?

We use 123JUNK quite a bit, especially during the summer moving season. What I love about them is their customer service. I don’t feel like I need to be on the jobsite to manage anything—I know they’ll do a great job. They are professionals.

Do you have a favorite story about working with 123JUNK?

I was working with a client doing a discard and donate prior to a move and the family had set aside some papers they needed to shred. 123JUNK got to the home before I did and accidentally picked up the entire pile the family was sending to be disposed of—including this bag of important papers. Once we realized it had been loaded onto the truck, I called 123JUNK. The drivers came back within a few minutes, went through the truck and were able to retrieve the bag of papers and safely bring it back to the client. Both the clients and I were relieved!

What’s your favorite part of your business?

I like helping people. There’s no greater satisfaction than our clients’ gratitude for the peace of mind we give them when a project is safely delegated or when we introduce a system or process that makes their life easier.

Tell us about the awards you’ve won recently.

We were named a Top Pro 2021 by Thumbtack; a winner of the Best of Washington DC 2021, “Best Organizer,” in a public poll taken by Modern Luxury magazine; and I was entered into the Golden Circle with NAPO, having been an organizer for more than 10 years.

What do you want people to know about Dexterous Organizing?

We are non-judgmental, and we are insured and bonded. And if someone reads this blog post and mentions it to us, we’ll credit $50 off their in-person consultation!

Thank you, Andrea Hancock for working with 123JUNK!

Pat Flynn Partner Spotlight on Flynn Realty Associates

Meet Our Partner – Pat Flynn, Flynn Realty Associates of Keller Williams Realty

123JUNK is excited for you to get to know a little more about our partner, Pat Flynn of Flynn Realty Associates of Keller Williams Realty. We have known Pat for about a decade, and we are thrilled to introduce you to such an incredible partner and friend. Let’s get to know Pat below!

Can you tell us a little bit about yourself?

I’ve been a licensed real estate agent for just over 23 years, and I’m also one of the active owners of the Keller Williams office located in Reston, Virginia. Our Reston office has a little over 200 agents, which includes my team of four who operate as Flynn Realty Associates. We are licensed to serve the needs of our clients in Virginia, DC, Maryland and West Virginia.

Why did you choose to go into real estate?

I was born and raised in Chicago and went to the University of Illinois. I got into real estate right out of college, working a summer internship for a commercial real estate firm in DC. In my senior year of college, they hired me during winter break. 

I did that for a little over a year and didn’t think it was working for me. But right when I was ready to pack up and go back to Chicago, my mentor at the time encouraged me to get into residential real estate. I followed my mentor’s advice and was fortunate to have met the right real estate broker, who is still a dear friend of mine and the rest is history.

How did you end up partnering with 123JUNK? 

I met Collin (123JUNK Chief Executive Office/Founder) 11 years ago at a local networking group. We were both part of that Vienna networking group for a number of years and have been friends and colleagues ever since. We used to just brainstorm over ideas he had. Although he’s still a lot younger than me, I always knew he was going to go to great places. He’s got a great mind and incredible ideas!

Junk Removal Company in Northern Virginia at Charity Event

Can you tell us about a memorable moment with 123JUNK?

I’ve partnered with 123JUNK for a lot of clients, helping people clean out basements, garages, and vacant estates. I could tell you a number of stories, but my most memorable moments are when we’ve partnered up for different charitable organizations. 

123JUNK has always come out to provide trucks to pick up all the donations, taking collections where they need to go. Collin has always been quick to say, “absolutely, just let me know what you need, what time, and how many trucks.” They’re there to support the community and partner with us hand-in-hand. 

What are your favorite aspects of being a realtor? 

Over the last 24 years, I’ve loved building relationships. Though I’m in the sales business, I see it more as a ‘relationship-building business.’ When I first moved from Chicago, I only knew a couple of people, but now I have a wide network and a client base of many relationships. 

I’ve just enjoyed the ride of meeting people, working with people, getting to know them and having great relationships, like with 123JUNK to help support my business and give back to our clients. 

What advice would you give to others looking to gain experience in real estate?

My simple piece of advice is don’t be a secret agent. Being in real estate, it’s all about putting your name out there, letting people know what you do and that you’re ready to help. I think those who practice being secretive aren’t as successful in this business. 

Everyone has about 100 people in their sphere and, out of that hundred, there has to be someone who’s planning to buy or sell real estate this year. Tap into your network of 100 people to see who they may know. Then utilize those relationships and networks to grow your business!!!

What advice would you give to people looking to buy or sell their home? 

For buyers, I would say be patient and be prepared. It’s a tough market right now. It may be discouraging at times because you don’t get every house that you put a bid on, so it might be a longer process than you would expect. Once you find something, you really need to be prepared to have the best chance of having your offer accepted. 

For sellers, embrace the market but don’t take advantage of it. Lean into the advice and value that your agent provides. If you listen to your agent, they will be able to bring you more value and a higher sales price than if you tried to do it on your own.

Pat Flynn's Family on Vacation

Reach Out to Pat Flynn of Flynn Realty Associates of Keller Williams Today!

At 123JUNK, our team is always enthusiastic about working with others in our community, especially those like Pat Flynn. We are lucky to continue working together with you, whether it’s giving back to others through community service or helping people haul junk away from their homes. Interested in buying or selling a property? Get in touch with Pat Flynn of Flynn Realty Associates at (703) 615-0633 to discuss your needs!