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May 03, 2021

Meet Daniel Rozmajzl, Customer Success Representative

“Never doubt that a small group of thoughtful, committed people can change the world. Indeed. It is the only thing that ever has.” – Margaret Mead

As the warmer seasons roll in, 123JUNK is always happy to help you haul away your junk. When you decide to work with our team, you will be paired with one of our incredible customer success representatives to ensure your needs are taken care of. And today we are thrilled to introduce to you one of them – Daniel Rozmajzl! 

  1. Tell us about yourself and your role at 123JUNK.

My job involves answering the phones as the first line of communication between clients and the company, barring larger commercial jobs, which the business development team takes on. I make sure the customer is taken care of, answer any questions they may have, and get their appointments scheduled on the calendar. We all wear many hats in this role, but our main priority is making sure that customer services run smoothly.

  1. How long have you been at 123JUNK? 

I have been at 123JUNK since 2017. I started on the trucks where I did seasonal work for a couple years. And then in September 2019, I transitioned into full-time, answering customer inquiries.

  1. How did you hear about 123JUNK and what made you want to work there?

I had a friend who worked here before I started here officially. When he told me about it, I found the work intriguing. I didn’t have any experience working in a waste management company, but I was mostly drawn to the work on the trucks because manual labor sounded adventurous in the sense that you get to travel to various places, see new things, and try new things. It’s a busy and entertaining work day, but that’s what brought me here in the first place.

  1. What is your favorite thing about 123JUNK?

I’m pretty excited to be working for a small business that started locally and is rapidly growing. I also like the values of the company, specifically partnering with charities is really fulfilling and makes me feel a lot better about the kind of work we do.

I also like the autonomy here. We have the ability to tackle any problem as we see fit. While there’s a lot of rules that we have to follow, when we’re presented with a scenario, there’s a lot of quick problem-solving that needs to take place, and I just enjoy the coordination process. I truly enjoy getting things organized and executing plans accordingly.

  1. What is the most important lesson you have learned at 123JUNK?

Hire people who share the values of the company and just make sure that you’ve got a strong team working with you. The people that make up the company are what constitute the quality of the company and the quality of work that is provided.

  1. What are three words you would use to describe yourself? 

Social, meticulous, and empathetic. 

  1. What do you like to do in your free time? 

I’m in a couple music projects so, in my free time, I make music. I also like riding my bike and rock climbing.

  1. Do you have any fun facts about yourself that no one knows? Or do you have any hobbies you enjoy or a special talent?

I’ve recently gotten into interior design, but one interesting fact is that I’ve lived in Egypt and Hawaii because my family was deployed there. If I had to choose to live in either places, I’d choose Egypt because of the historical landmarks – the temples, tombs, and monuments – but I really appreciate the culture.

  1. Do you have any words of advice for people looking for work or experience? 

The work is out there even if you’re having a hard time finding it, so keep looking. Keep your eye out for companies that share your values. Not only will you probably match better with them, but you’ll also have a better work experience and be more likely to succeed there.

  1. Do you have a personal motto or mantra?

I don’t have any specific phrase, but I’ll always try to get enough sleep and that is what keeps me going. 

123JUNK removal company's customer success representative in Northern VA

Join Our Junk Hauling Team in Northern VA, Maryland, & Washington DC

If you are interested in working with our team, check our latest job openings. We would be happy to find a place where you fit best. As a junk hauling team that’s constantly growing, we remain committed to hiring talented candidates while helping customers haul away their junk. Call Daniel to schedule a junk removal service in Northern Virginia, Maryland, or Washington DC or learn more about us!

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