Author: collin

several men moving furniture outside an office

Preparing for the Hybrid Work Model & Decluttering Your Office

Posted on | by collin

If you’re returning to the office and transitioning to a hybrid work model, decluttering your workspace is one of the most effective ways to prepare your team for success. COVID-19 sparked the potential for a hybrid work environment, causing employers to scramble to adopt new in-office and remote work routines. 123JUNK proudly works with Northern VA businesses by providing professional junk removal so their teams can work in an optimal environment. 

If you need assistance decluttering your workspace, allow 123JUNK to help! Using our 1-2-3 Process, we will be able to determine which items can be donated, recycled, or properly disposed of. We partner with local charities throughout the DC Metro area to donate gently used unwanted items to families in need. 

Below, we discuss hybrid work and how your business can easily adapt to the new changes.

What is Hybrid Work? 

Hybrid work is often described as a more flexible work schedule and environment with varying levels of remote work and in-office work. There are a number of hybrid work models that businesses are tailoring to ensure the highest level of productivity and work-life balance for their employees. Whichever type your team has agreed on, make sure that everyone is aware and prepared for the changes. 

4 Steps to Adopting a Hybrid Work Model

  1. Declutter
    As employers are still navigating the best way to implement hybrid work, many may find that their current office space needs to be decluttered and re-envisioned  to create a workspace that’s focused on safety.

    Our local junk removal team can help haul away any unwanted desks or items your company no longer needs. You can trust us to thoughtfully donate, recycle, or dispose of them so you can focus on preparing your team for their new work routine. 

    Figuring out where and how to get rid of your junk can be a time-consuming challenge, especially during an office transition. However, we make the entire process easy with fast pickup and thoughtful disposal services.
  1. Reorganize
    After decluttering your space, the next step is to decide how your hybrid workspace will operate, especially when your employees do come into the office. Consider collaborating with your team on determining what the best office layout will look like.

    Some companies may choose to start “hot-desking” or having shared workstations on a “first come, first served” basis. Others might opt for having a few teams to rotate their designated workstations in a more structured way to maintain productivity.

  2. Set Expectations
    It’s crucial to stay connected with your team. With a more flexible hybrid schedule, it might become a little challenging. Be sure to set expectations regarding new policies and procedures for in-office and remote work, team member schedules, meetings and more with your team upfront.

  3. Communicate
    It’s important to stay on the same page with your team on a daily basis so nothing falls through the cracks. Ensure your employees have everything they need to get their tasks done—whether they’re in the office or at home.

    Also, have one primary mode of communication where employees can check updates frequently. Some companies have daily meetings as well as shared access to necessary files to prevent lack of communication or miscommunication. 
Northern VA Junk Removal Service

Returning to a Hybrid Work Model? Let 123JUNK in Northern VA Haul Away Your Junk

When it comes to organizing a hybrid workspace, you may feel overwhelmed not knowing where to start. With the world constantly changing, 123JUNK is here to help you feel more grounded with our professional junk removal services. We are passionate about helping residents and businesses throughout Northern Virginia thrive in healthy, clutter-free spaces by providing thoughtful junk removal services. No matter what you need to haul away, we can take care of it for you.

Clear out your junk today! Call our junk removal team at (800) 364-5778 to schedule a junk removal pickup or receive a quote.

two men moving a couch with three men seated on it

A First-Hand Look into 123JUNK Experiences

Posted on | by collin

Working in the waste management industry is full of surprises—some more memorable than others. And while at first glance, a junk removal company may seem similar to the usual garbage collection and disposal workers that visit your neighborhood once a week, we have a much more thoughtful process. 

123JUNK is Washington DC’s leading junk removal company that is on a mission to donate, recycle, and properly dispose of unwanted, gently used items. While implementing this 1-2-3 process, our team of experts have encountered a variety of unique experiences while out in the field. Take a look at their personal experiences below!

The House with 10,000 Records

On my first day, I was on the trucks with Timmy, and we had finished up all of our appointments, but another team’s job took longer than expected and they were going to miss the window for their last appointment. So we get assigned to the house with 10,000 records. The job was far away, but we still went to make sure the customer’s expectations were met. 

It was an exhausting, awesome, and eye-opening experience. The client was even fine with us taking some records, but most of them were donated to a local record store. I also got a better grasp of the team mentality at 123JUNK. It really showed that no matter how your day has gone this company and its team has a mentality of always helping and going the extra mile.

– JJ Pedder, Customer Success Representative

Clearing Out A Legendary Boxer’s Home

My most memorable moment so far is probably when I got to go to the legendary boxer Sugar Ray Leonard’s old house. We were just clearing out some old furniture and kids’ toys when I got to see his boxing room. It had a giant, full wall mirror, a punching bag, a speed bag, and an autographed poster. I was definitely starstruck. 

– TJ Spencer, Customer Success Representative

A Successful Hot Tub Takedown

One of our client representative managers was asked by a client if we could take apart a hot tub attached to an above-ground pool. Take a standard hot tub, and then put another one next to it, and another one next to that. It was essentially all one big piece. When we got there around 11 o’clock in the morning, we were working there for most of the day, having multiple people working saws to cut it up. It’s one of the more memorable success projects that we have had. 

– Paul Atherton, Fleet Dispatch Manager

Local Junk Removal in Washington DC

Join Our Junk Removal Team in Washington DC!

As a locally-owned and operated junk removal company in the Northern VA, MD, and DC area, we are proud to help our community grow through proper waste management support and partnerships with local businesses and charities. Our passionate junk removal team continues to work hard for our customers, keeping them satisfied with the highest quality of service possible. If the above stories piqued your interest, consider learning more about joining our team! Contact our junk removal team today at (800) 362-5778 or fill out our form to schedule a service.

local junk removal in Washington DC Metro area

Moving Soon? What To Do With Your Old Junk

Posted on | by collin

With moving season already underway, you may be overwhelmed with the amount of stuff you have accumulated over the years. But don’t worry, 123JUNK in the Washington DC Metro area is available to help you streamline your move to ensure it’s more enjoyable and less stressful! For years, we have remained committed to thoughtful junk removal and proudly continue our 1-2-3 Process of donating, recycling, and disposing of unwanted items. 

Below we discuss a few tips to help make your decluttering process during your move simple.

5 Tips for Getting Rid of Junk During Your Move

Junk Removal Company in Washington DC
  1. Pack personal items and important documents. Oftentimes when you are planning to sell your home, your realtor will tell you to declutter. Pack your valuable items first and be mindful of what items are truly valuable—legal documents and items that carry sentimental value. 

  2. Separate your items into three categories: Keep, Toss, and Donate. While you could take items in the Donate category to your local donation center, keep in mind that they may not take everything you’re offering. Allow our team to help you save time and effort, and we’ll ensure your items are donated properly.?

  3. For sofas and mattresses, have our team haul it away for you. We protect your home and prevent you from throwing out your back! If your furniture or mattress is still in good condition, we will ensure that we utilize every avenue to donate it to one of our local charity partners.

  4. Ask your friends and family if they would like your items. As this may take some effort on your end, giving away your items to those you trust will help give you peace of mind knowing that they will be put to good use.

  5. If you’re trying to get rid of your moving boxes, try recycling them! However, remember that not all cardboard boxes are recyclable. We understand discarding all your moving boxes takes a lot of effort, but you can trust us to haul it away and deliver it to its respective waste management site. Learn more about recycling cardboard boxes.

  6. Hire our professional junk removal experts. We’ve been in the industry for years and have built an extensive charity partner network that will help us rehome your unwanted items that are still in good condition. We also keep up-to-date with the waste management protocols for Northern Virginia, Maryland, and Washington DC to ensure all items are discarded appropriately. We’ll be happy to help you save time, which will allow you to focus on other aspects of your move that are just as important. 

If you are looking for additional information on moving, check our moving tips!

Choose Thoughtful Junk Removal Services in Washington DC Metro Area

Supporting your efforts to get rid of your junk in a responsible manner is our job! Being a local junk removal business in the Washington DC Metro area has allowed us to continue working with other local businesses and growing our community for the better. Our team is ready to help you with unique junk removal solutions that suit your business needs. If you need assistance with your move, we would be happy to refer you to one of our professional organizer partners as well.


Looking for expert junk removal services? Call our junk hauling team at 1-800-364-5778 today!

123JUNK's professional development group for junk removal Virginia team

Getting Schooled at 123JUNK’s “JUNK-U”

Posted on | by collin

At 123JUNK, our leadership team is committed to helping our employees grow to their full potential. We started our own “university,” JUNK-U, first as a book club for all staff. We then expanded it to include a new professional development program focused on the growth of our fleet team. We’re very excited to continue to explore how to best serve our junk removal team members by adding courses and creating advancement opportunities for our employees. Below, we discuss JUNK-U with our very own Chief Operating Officer, Mallard “Mal” Owen, Ph.D.

  1. How did the Professional Development Program at 123JUNK start?
    I have a real passion for staff development and building the right kind of culture. We took five of our truck leads and asked if they were interested in spending 90 minutes on a Sunday night for 12 weeks to work on becoming a better employee and leader. We called it Professional Growth 101. We’re hoping that the time they’re investing is going to be helpful for their careers, whether they stay with 123JUNK or not.

  2. What’s your role in the program?
    I’m functioning as our first trainer, facilitator, coach, and mentor for JUNK-U. From my sports coaching, university teaching, and certified executive coaching experiences, I believe I’ve developed strong skills in the realm of performance management and leadership development. Helping others become great coaches of their direct reports is one of the most impactful ways I can help our company build a great culture with great managers. I am so excited to work together with these guys – and see them get excited as they make changes in their behaviors and see their performance improve. You can feel their excitement as they focus on things beyond ‘how well can I carry a couch down from the second floor and get it into the truck.’

    There’s only so much technical skill they can develop. Collin and I are committed to creating a positive, proactive learning environment where team members understand what success looks like as a top performer within our company.

  3. Can you give an example of how employees grow throughout the program?
    After a session where we discussed the importance of “building connections” to being a trusted employee/leader, one of our “students” took the initiative to discover YouTube videos dealing with the topic. He was amazed at one person he found who was very skilled in connecting with the people he interviewed. He was so taken by this person’s ability to connect with others that he viewed many of his videos and then tried to engage his colleague in the same way.

    As he was working on the trucks, instead of listening to music and bopping along to it, he chose to engage with his coworker through conversation—trying to build a better connection. In our next session, he was literally glowing with excitement as he shared his success in how much better he felt working with his coworker. It was a wonderful experience to introduce him to something that would create his own path for self-growth.

  4. What do you see as the long-term goals for the program?
    With all that we are working on at 123JUNK, I think my first focus has been to just get this program started.  Seeing the reaction to the program so far, I know we are on the right path with JUNK-U. I’m already envisioning an advanced course for some and also imagining how we might include onboarding courses for new 123JUNK employees. The number and variety of courses will be driven by how quickly we grow and how we can best attract and retain the best talent. I certainly can’t be the only facilitator for what I envision, so it will be interesting to see how we leverage other resources to meet the development needs of our staff.

    People need to have a deeper and richer understanding of the role they play in the workplace and the role they play in their own development. While our JUNK-U is just getting started, its launch speaks to our culture and vision for our company.

  5. What have been your takeaways from this program so far?
    I hold on to the belief that employees really do want to do their best at work. We would all rather be praised for a job well done than be admonished for underperforming. Compensation is very important, but it isn’t the primary motivator for people staying with an organization. Are you growing? Are you being developed? Do you feel like your capabilities are expanding? Are you being acknowledged for your successes while being given the chance to grow from your mistakes?

    That’s what people are really hungry for in the workplace. It’s like people want to be loved. What can we do to have an impact on these young people’s lives? You want to walk into your company and genuinely feel appreciated and know that your company, your supervisor, wants to help you grow and succeed. And what can we do together to support our customers and have a positive impact on their lives?

Grow with us at 123JUNK in Northern VA, MD, and Washington DC!

No matter what you are looking for, you can be sure to learn a lot at our local junk removal company. Our unique team is composed of exceptionally hardworking and enthusiastic individuals that truly enjoy growing together. Whether they are helping residents haul away their junk or participating in our professional development group, they strive to become better each and every day. 

Interested in joining our team? Check out our current openings or contact us at 800-364-5778 to learn more!

Stefani Arnold from Belfort Furniture

Meet Our Partner – Stefani Arnold, Design Manager at Belfort Furniture

Posted on | by collin

Helping our community stay comfortable and making the decluttering process easier is a top priority for our team. We have been partnering with a locally owned and family-operated business, Belfort Furniture. Our team has been hauling away unwanted furniture from their customers’ homes and making way for new furniture from Belfort. We are delighted to introduce to you their Design Manager, Stefani Arnold. Let’s learn more about Stefani and Belfort Furniture below!

hauling away furniture at Virginia home

Can you tell us about yourself and your role at Belfort Furniture?

I’ve been at Belfort Furniture for a little over 20 years now. I started as a part-time sales person, beginning with consultations at clients’ homes 19 years ago. I loved doing in-home design and, after a couple of years, I became a full-time senior designer. I took referrals from the sales team and furnished client’s homes. And about 10 years ago, I got promoted to Department Manager of the Design Department.

How did you end up partnering with 123JUNK?

They actually approached us a couple of times. When I met them, I thought we would be a perfect match. Oftentimes when clients are deciding on furniture they say, “I have to go home and think about it. I have to figure out how to get rid of my used furniture.” Then I tell them to call 123JUNK and they will take care of it!

Over the years, I used to tell clients that they could donate their old furniture to Salvation Army or local thrift stores, but a lot of those places are very picky and won’t take your items. Everyone really loves having 123JUNK donate or dispose of their unwanted items so our team at Belfort Furniture can bring in the new furniture.

Can you tell us about a memorable moment with 123JUNK?

I’ve actually hired them once and was blown away with the team that came to my house. They were very professional and clean-cut. And I honestly didn’t expect to see such clean-cut guys coming to take my old junk out of my house.

It was really surprising and, not to mention, impressive seeing them come in with their uniforms ready to haul away my furniture. It also made me feel better recommending a company that I’ve personally used.

furniture hauling at Northern Virginia home

What are your favorite aspects of working in the furniture and home design industry and connecting with people in the way that you do?

It’s really rewarding to create an environment where a person can return home and fully relax and enjoy their living spaces. And the best part is that every day is a new scene. Every time I meet a new client, it’s a whole new chapter and a whole new story.

I’m also fortunate to work with a really great team of talented individuals. I speak for everyone at Belfort Furniture when I say we work for a truly great company. They are very generous, charitable, and they care about their employees. That’s why there are so many people, including me, who have been here for over 10 years. We all joke about how we’re growing old together!

In the past, I’ve worked for corporations where you’re just a number. But here, the owner knows you and knows your kids’ names. We know him and his wife very well. And they also own Stone Tower Winery in Leesburg, Virginia.

New Virginia Home Furniture from Belfort Furniture

Do you have any quick home design or home improvement advice for people attempting to update their living spaces?

One of my favorite mottos is the more fabrics and textures in a room, the better. Without them, your room designs seem boring. Also, don’t forget about window treatments. And if you’re going furniture shopping, always bring the measurements of your room. On a regular basis, we find ourselves trying to help clients figure out the measurements of their rooms because they don’t know. It can be done if they do a good job describing what they have, but it’s never really exact dimensions.

We also have our in-home design service where we will come and measure a customer’s space. We also offer presentations where everything is spec’d out for them, fabrics, wood pieces, mugs, accessories and more. 

Due to COVID-19, there’s a shortage in select fabrics, and upholstery is taking up to six months to be delivered. We’re lucky at Belfort Furniture because we have a wide range of stock in our inventory that we can deliver immediately. You just can’t customize it as quickly these days, but you can still shop our in-stock inventory!

How can people reach out to you or learn more about Belfort Furniture?

Customers can go to our website or call us to request a design appointment. When COVID-19 happened, we also began offering virtual appointments as well. Shop our in-stock furniture or contact the Belfort Furniture team today!

123JUNK Partner Feature on Amy Javaid from A Wider Circle in Silver Spring, Maryland

Meet Our Partner – Amy Javaid, Interim President & CEO at A Wider Circle

Posted on | by collin

As the 123JUNK team is dedicated to serving our community, we are also committed to partnering with local organizations that are on a mission to help those in need. We are happy to introduce this month’s partner: A Wider Circle. A Wider Circle is a non-profit organization based in Silver Spring, MD, that is on a mission to end poverty by helping marginalized communities find stable homes, providing workforce development, and revitalizing neighborhoods. Let’s get to know their Interim President and CEO, Amy Javaid.

Can you tell us a little bit about yourself and your role at A Wider Circle?

My name is Amy Javaid. I’ve been here for over four years, but I have been involved with the organization for nearly a decade. I was just so drawn in by the work that when a part-time Workforce Development Department job opportunity arose, I took it wholeheartedly. I really enjoyed connecting with clients and job seekers, understanding their different paths, and supporting them on their journey. 

Over time, I wore multiple hats. Now, as Interim President and CEO, I am honored to take the organization through a major transition period.

Why did you choose this field of work?

I’ve always worked with nonprofits and marginalized communities. I spent the majority of my career working with nonprofits overseas that specialized in a variety of social service work related to education, underserved communities, maternal and child health, and more.

After having a family and spending some time being a mom – which is its own community and very important work – I started out doing more, but I really wanted to do it domestically. 

It became this nice next chapter in being part of A Wider Circle, but it was also such a great complement to the work that I had already done.

Non-profit organization discussion with A Wider Circle

What are your favorite aspects of working at a non-profit organization? 

One of my favorite things is the passion those around me bring to work. I tell the staff they are what gets me up in the morning. They are also what keeps me up at night but mostly because I want us to succeed as a team.

People are drawn to this common sense of purpose. When you work in a large corporation, there are a lot of drivers that get you in that door, but when you work for a non-profit that is mission-driven, it’s really the mission that brings you in the door and binds you as a unit.

Do you remember how you ended up partnering with 123JUNK? 

As an organization committed to poverty eradication, it is really important for us to recognize that we can’t do it alone. We can be a key driver in that equation, but eradicating poverty and supporting all of our neighbors in need requires all of us. 

123JUNK has been involved in our Essential Support Program, providing trucks for collecting donations and pickups. They have been advocates and ambassadors to their clients about our work and active on our young professionals board. 

Our partnership is such a perfect example of the many different ways that organizations, corporations, and public sector officials can engage. It doesn’t need to be one and done or just writing a check. Engagement is equally important–it’s the time, talent, and treasure. 

Can you tell us about a memorable moment with 123JUNK?

As a business, moving things from point A to point B, collecting and hauling–it is a core part of our business too. The fact that we are able to collaborate and move or collect items from clients who otherwise might throw them away and get them to us so that our families can utilize them is a large concept to wrap your mind around. One empty apartment can suddenly be full with all of the items you need to make it feel like home. It takes many hands and great commitment. 

123JUNK has really been instrumental in recognizing that value and understanding how important serving those in need is. They help us make the seemingly impossible possible.

What advice would you give to others looking to support the community during such an uncertain time?

There’s various ways people can contribute, but often the concept of poverty eradication seems so overwhelming but it is possible. Shift your mindset; realize that everybody has a value in that equation and more can be accomplished.

Amy Javaid leading a discussion for A Wider Circle

How can others reach out to support A Wider Circle? Do you have any events coming up?

During last year’s lockdown, we were supposed to have a 5K, and we shifted it to a virtual event. It was the first virtual event and we were honored to have over 1,100 participants. We are happy to announce that we are doing it again this year!

The Virtual Race to End Poverty is a month-long series of activities that kicks off Saturday, April 3rd and concludes with a virtual 5K on Saturday, May 1st. When you register, you will have access to weekly workouts, cooking and nutrition workshops, yoga and meditation, and more. Anyone can log in, especially for those who want to time their run or walk, so we would love for people to participate. 

Learn more about A Wider Circle and how you can help by volunteering, donating items, and funding their programs.

COVID-19 Safe Junk Hauling in Gaithersburg MD

Getting Ready For Spring: How to Get Rid of Old Junk During COVID

Posted on | by collin

As the pandemic inspired many residents to declutter their homes in 2020, some are feeling re-inspired to reduce their household items yet again. However, it’s understandable that getting rid of your junk this year feels a little risky. 

Yard sales pose a safety risk and charity donation centers have limited hours that may not work with your schedule. Hiring professionals to haul away your junk from your home may be your best option to stay safe and reduce your clutter.

Below, we discuss how our junk removal team can help you embrace and out with the old and in with the new mentality for spring 2021.  

Benefits of Hauling Your Junk This Spring

haul away your junk safely in Gaithersburg MD
  1. More Convenient

Consider how long it will take to clear out, unload, haul, and dispose of your unwanted items. For many people, this can take hours and even days. With the help of your local junk removal company, you can spend more time doing things you enjoy while they take care of your project from start to finish!

  1. Safe and Healthy

There are some items that are too dangerous or hazardous to deal with on your own. You could seriously injure yourself without the proper knowledge or equipment readily available. 

Professional junk haulers have the training and experience to dispose of unwanted items and waste properly and legally while adhering to federal and state guidelines, as well as the CDC’s guidelines. 

  1. Major Cost Savings

Hauling your junk isn’t as simple as it seems. There’s a variety of factors to consider such as gas, mileage, dumping fees, and renting trucks. Using your personal vehicles can also pave way for additional issues, including unnecessary damages and costs.

  1. Reliable and Efficient

Junk removal involves much more than just hauling items away in the back of a truck. Knowing what can be properly disposed of or recycled is a not only cost-efficient but better for the environment. Not to mention, your well-loved items can potentially be someone else’s treasure. 

Consider junk removal experts who utilize an efficient junk hauling process, like 123JUNK’s 1-2-3 Process of donating, recycling, and disposing.

Our Junk Removal COVID-19 Safety Precautions

covid-19 junk hauling company in Gaithersburg MD

As we’ve previously mentioned in our policy changes in response to COVID-19, we take the safety of our customers and employees seriously. We continue to adhere to the federal, state, and local government guidelines to ensure your safety and health. Here are our safety protocols:

  • All service contracts and payments are processed virtually.
  • Our team and customers wear face masks or face covers.
  • Team members exhibiting symptoms of illness stay home for the recommended time frame established by the CDC. 
  • Only two team members per truck. They also stick with each other daily in their designated truck. 
  • Personal tablets and equipment are assigned to our staff.
  • Daily disinfection of trucks and equipment. 
  • Our support staff are currently working from home while our truck staff are dispatching in their designated trucks.
  • Our team holds frequent virtual meetings to remain transparent and keep communication open. 
  • Working is 100% voluntary for all staff as safety is our top priority.

Note: Discounts are available for customers who have the capability to leave their unwanted items on their property for a quick pickup.

Let Our Professionals Haul Away Your Unwanted Items!

As an essential service provider, our team is proud to continue assisting our community during this time. While we understand you may be concerned about the spread of Coronavirus, you can rely on our junk removal team to haul away your junk safely according to federal and local government guidelines as well as the CDC recommendations. 
Allow our team to help you declutter your home this spring so you can spend more time doing things that you love. Call (800) 364-5778 to haul away your junk today!

Pat Flynn Partner Spotlight on Flynn Realty Associates

Meet Our Partner – Pat Flynn, Flynn Realty Associates of Keller Williams Realty

Posted on | by collin

123JUNK is excited for you to get to know a little more about our partner, Pat Flynn of Flynn Realty Associates of Keller Williams Realty. We have known Pat for about a decade, and we are thrilled to introduce you to such an incredible partner and friend. Let’s get to know Pat below!

Can you tell us a little bit about yourself?

I’ve been a licensed real estate agent for just over 23 years, and I’m also one of the active owners of the Keller Williams office located in Reston, Virginia. Our Reston office has a little over 200 agents, which includes my team of four who operate as Flynn Realty Associates. We are licensed to serve the needs of our clients in Virginia, DC, Maryland and West Virginia.

Why did you choose to go into real estate?

I was born and raised in Chicago and went to the University of Illinois. I got into real estate right out of college, working a summer internship for a commercial real estate firm in DC. In my senior year of college, they hired me during winter break. 

I did that for a little over a year and didn’t think it was working for me. But right when I was ready to pack up and go back to Chicago, my mentor at the time encouraged me to get into residential real estate. I followed my mentor’s advice and was fortunate to have met the right real estate broker, who is still a dear friend of mine and the rest is history.

How did you end up partnering with 123JUNK? 

I met Collin (123JUNK Chief Executive Office/Founder) 11 years ago at a local networking group. We were both part of that Vienna networking group for a number of years and have been friends and colleagues ever since. We used to just brainstorm over ideas he had. Although he’s still a lot younger than me, I always knew he was going to go to great places. He’s got a great mind and incredible ideas!

Junk Removal Company in Northern Virginia at Charity Event

Can you tell us about a memorable moment with 123JUNK?

I’ve partnered with 123JUNK for a lot of clients, helping people clean out basements, garages, and vacant estates. I could tell you a number of stories, but my most memorable moments are when we’ve partnered up for different charitable organizations. 

123JUNK has always come out to provide trucks to pick up all the donations, taking collections where they need to go. Collin has always been quick to say, “absolutely, just let me know what you need, what time, and how many trucks.” They’re there to support the community and partner with us hand-in-hand. 

What are your favorite aspects of being a realtor? 

Over the last 24 years, I’ve loved building relationships. Though I’m in the sales business, I see it more as a ‘relationship-building business.’ When I first moved from Chicago, I only knew a couple of people, but now I have a wide network and a client base of many relationships. 

I’ve just enjoyed the ride of meeting people, working with people, getting to know them and having great relationships, like with 123JUNK to help support my business and give back to our clients. 

What advice would you give to others looking to gain experience in real estate?

My simple piece of advice is don’t be a secret agent. Being in real estate, it’s all about putting your name out there, letting people know what you do and that you’re ready to help. I think those who practice being secretive aren’t as successful in this business. 

Everyone has about 100 people in their sphere and, out of that hundred, there has to be someone who’s planning to buy or sell real estate this year. Tap into your network of 100 people to see who they may know. Then utilize those relationships and networks to grow your business!!!

What advice would you give to people looking to buy or sell their home? 

For buyers, I would say be patient and be prepared. It’s a tough market right now. It may be discouraging at times because you don’t get every house that you put a bid on, so it might be a longer process than you would expect. Once you find something, you really need to be prepared to have the best chance of having your offer accepted. 

For sellers, embrace the market but don’t take advantage of it. Lean into the advice and value that your agent provides. If you listen to your agent, they will be able to bring you more value and a higher sales price than if you tried to do it on your own.

Pat Flynn's Family on Vacation

Reach Out to Pat Flynn of Flynn Realty Associates of Keller Williams Today!

At 123JUNK, our team is always enthusiastic about working with others in our community, especially those like Pat Flynn. We are lucky to continue working together with you, whether it’s giving back to others through community service or helping people haul junk away from their homes. Interested in buying or selling a property? Get in touch with Pat Flynn of Flynn Realty Associates at (703) 615-0633 to discuss your needs!

Junk Removal Company's Chief Operating Officer Mallard Owen

Meet Mallard “Mal” Owen, Chief Operating Officer

Posted on | by collin

We’re excited to introduce you to Mal Owen, our Chief Operating Officer. When we first met and began working with Mal, we were impressed by his vision for 123JUNK that exceeds what we thought we could hope for as a junk removal company. He’s helped us to see our company in a more elevated mindset, and every day his leadership guides us towards an even stronger future. Meet Mal Owen…

What is your role at 123JUNK?
My role is to coordinate the day-to-day operations of our different departments, while also working with our CEO, Collin Wheeler, to create our strategic plan and vision for the organization. We’re both committed to improving our infrastructure and growing our team members to better live our value of “Culture of Excellence.”

When did you join 123JUNK?

I officially started on July 1, 2020, as COO.  I joke with my friends – and the 123JUNK team – that I’ve been interviewing for six years for this position! I met the company’s founder, Collin, at a Chamber of Commerce meeting. Since that first meeting, I have done several, multiple-month consulting engagements with 123JUNK working with Collin and his management team. Collin had built a great company, but he realized he could benefit from more of my time to provide the catalyst for growth. Thankfully, we worked so well together that it was a pretty easy decision for both of us.

What did you do before?

Just prior to joining 123JUNK, I was helping launch a startup in the executive search and management consulting fields. Before that, I had the opportunity to be the COO for a non-profit in the arts industry.  For someone who didn’t grow up with family members working corporate jobs, I became the consummate learner when I helped found two companies following my departure from academia. I was trained as a researcher and educator in exercise physiology, culminating with a Ph.D. degree and doing a post-doctoral fellowship in physiology research within a medical school. I left that world to start two companies in the health/wellness industry with a business partner. Since that first start, I’ve learned a lot about running companies and becoming a successful manager/leader.

What convinced you to join the team?

Collin’s interest in understanding how he can find resources to help him lead and grow his company resonated with me because that’s what I was doing as a business consultant. We have a lot of common values and beliefs, and I like his willingness to embrace outside perspectives.

One of the reasons I came on board was because I recognized the incredible potential here. I saw that there were things that we can put into place that will have an impact and open doors to growth. If I walked into an organization that was moving along on all cylinders, I’d be bored. But when you see opportunities for improvement in an organization, it’s like the challenge of running up a hill. I will always attack the hill. By reframing a team’s perspective and bringing in best practices, I can see exciting growth in 123JUNK’s future.

What do you most enjoy about your work?

Growing up, I loved sports. At age 15, I was an avid tennis player and started volunteering at a local community tennis program. By age 16, I was running the entire tennis program for the county. Early on, I developed the ability to look at “picture books” for my sports and then mirror that movement or capability. I got good at visualizing the movement, breaking it down, and replicating it to improve my skill. That’s where I got the passion to help other people succeed—it started with the fun of teaching sports to others and then translated into a passion for developing coaching others in the workplace. I love helping others accomplish more than that thought they could.

What is your favorite part about 123JUNK?

It’s the day-to-day energy and enthusiasm of the team and their interest in both their own and the company’s prospects for growth.

What is your favorite memory of the company so far?

The onboarding experience that happened when I joined full-time last July. I was so impressed by the warm welcome I received, which included a “welcome aboard” package shipped to me in Arizona. Besides some logowear and business cards, I received a wonderful welcome card signed by everyone and a gift certificate for a local sushi restaurant (my favorite food). The thoughtfulness I received was incredible and special. It was the single-best onboarding experience I’ve ever had. It reinforced for me that the decision to join 123JUNK was the right one.

What advice would you have for young folks looking for work or experience?

Have a commitment and a thirst for learning. As a learning organization I want to be able to attract and bring in employees who are interested in their own growth, and those who want to be successful. I like to see a “give me more” attitude. Go to your manager and ask “How can I be the best [your job title] you’ve ever worked with in that role?” Find out what they think a top performer will do. Then ask, “What are the most important things to work on?” Drive that conversation with your supervisor instead of just reporting to duty and waiting to be told what to do. A truly valuable employee learns how we do things, thinks critically and can make decisions. You want to enable that employee to take the reins.

What do you like to do when you’re not working?

I like spending time with my wife, Judy Smith. She’s an amazing woman: my best friend, companion and a very successful and smart businesswoman. It’s the best part of my personal life. I also enjoy cycling classes, which we do together, and I’m an avid squash player.

What is your favorite quote?

I have so many quotes that I use to help guide my approach to managing and leading that it’s tough to pick one. As an avid believer of the importance of emotional intelligence for leaders, I guess I’d pick this quote as one of my favorites: “Seek first to understand, then to be understood.”

123JUNK is More than Just Junk Removal

We have a vision for our company that places 123JUNK among the thought leaders in the junk removal industry. From our hiring and training practices, to our exceptional customer service, to our three-pronged mission of donate-recycle-dispose, you’ll notice the 123JUNK difference.

To schedule a residential or commercial junk pick-up in one of our service areas in Northern Virginia or Maryland, contact 123JUNK.

Photo Cris Sgrott of Organizing Maniacs

Meet Our Partner – Cris Sgrott, CEO of Organizing Maniacs

Posted on | by collin

Our junk hauling services don’t achieve success on their own. We are committed to helping our community grow by working with other local Washington DC Metro area businesses in the area, like Organizing Maniacs, who are passionate about making a difference in our community and environment. Let’s learn more about Cris Sgrott, CEO of Organizing Maniacs below!

  1. Tell us about what you do and what’s your role.

I am the CEO and the trainer for our team. I bring my experience to the field to make sure all of our team members can provide the same superior level of service to all of our clients! 

  1. How did you enter the field as a certified professional organizer? 

I came to professional organizing by accident. In 2007, I lost my job as a project manager with a local remodeling contractor and started freelancing my services as an administrative assistant. My clients started asking me, “Would you help me with…?” All of these projects around their home. And, it was fun, so I kept saying yes.  

After about six months of organizing people for a living, I gave up searching for a job.  And, almost 14 years later, we have invoiced over six thousand projects. Certification and education is something I am passionate about, as I have three certifications. I am a certified professional organizer, a certified senior move manager, and a certified professional organizer in chronic disorganization.

  1. Can you tell us about your experience with 123JUNK?

Early into owning our businesses, I met Collin Wheeler at a networking event. We had a lot in common; we both wanted to make sure we were taking care of the environment through the process of our work.

We also share a passion for recycling, and I started referring to a lot of our clients to work with them. We bonded on our commitment toward understanding our clients in the process of serving them. What we do is not just about the clutter, there is so much more behind it for clients.  

About four years ago, Kevin Wheeler and I also created a Continuing Education class to the Real Estate community. We continue to collaborate on how to improve our services and honor our clients with our work.

  1. What are your favorite aspects of being a professional organizer?

The people! We love our clients! It is a privilege to go into people’s homes and get to help them begin their journey of living a clutter-free life. Everyday, I learn as much as I teach my clients in our work together.  

  1. What advice would you give to others looking to gain experience in your industry? 

I recommend that they join the National Association of Productivity and Organizing Professionals (NAPO) and start learning and networking. They have a ton of free resources.

  1. What is one quick organization tip you can recommend?

Always start with the “I will put it here for now…” pile and deal with it later. I joke that it will be the name of my book. We all have a pile waiting to leave our homes, waiting for us to just do it. Start there!  

Reach Out to Cris Sgrott From Organizing Maniacs Today!

You can find Cris transforming the spaces and lives of many throughout the Washington DC Metro area. As a Certified Professional Organizer, Cris specializes in helping those who have brain-based conditions such as ADD, ADHD, hoarding, OCD and chronic disorganization. From organizing moves to homes and offices, Organizing Maniacs is dedicated to listening to each individuals’ needs to ensure they have the most efficient, sustainable system to help them stay organized.


Ready to get organized? Get in touch with Cris to discuss your decluttering project today!