During these unprecedented times, we take our role as an essential service provider seriously and we remain open to service our customers. We understand that everyone is very concerned with the potential spread of the Coronavirus. We’re following the guidelines put in place by the federal government, local governments and the CDC.
Below are some of the safety precautions we’ve implemented to protect our team and our clients:
We have to laugh when people automatically assume that 123JUNK is a national company—or a franchise of a national company. We are not! We are locally-founded and owned company serving business and home owners throughout Northern Virginia, Maryland and Washington, D.C.
We like to think that this “reputation” of being a national company comes from our commitment to professionalism that can be found in every aspect, every niche and every corner of our business. Here are just some of the ways 123JUNK serves clients like a national company:
123JUNK established 40 Core Values, the company culture by which we do business. Each and every potential employee is familiarized with these Core Values and asked if they can commit to them. If they cannot, they are not hired. These Core Values are so important to our company that they are “etched in stone” (well, plastic), and mounted on our office walls and reviewed regularly in our staff meetings. They include items like “making sure the client is satisfied,” “being accountable,” “helping our neighbors,” “setting standards,” and “serving as an example.”
123JUNK put into place a clear career path for anyone wishing to join our team. Although we have a rigorous hiring process and we require each new team member to start on the trucks in order to learn the business from the ground up, interested and qualified individuals can move up quickly through the ranks. We like to put people into jobs they are both interested in and good at because then we get happy employees who can reflect that satisfaction to our clients.
We take great pride in our business and require our team to maintain a clean uniform, a clean office (paperless!) and clean trucks. We think a shiny truck shows the quality of work we will do at your home or office. When we do a job for you, we take careful measures to ensure that no damage is done to your property while removing junk. We line the floors and protect walls and corners, for example, and broom sweep the space when we’re done.
One thing that is very important to us is giving back to our own community. We are focused on supporting our local charity partners by donating items from our pickups to both recycle them back into the community to families who can use them, and helping to raise funds for those charities through the sales of those items. We also focus our attention on local events, participating in local parades and recycling events, and using one of our trucks for the Kid’s Pull at the annual Dulles Plane Pull to support Special Olympics, for example.
Like a national company, 123JUNK wants to grow. But we are careful not to grow too fast. We think it is more important to ensure top quality junk hauling and junk removal services first. We opened our second location in Gaithersburg, Maryland in January 2017 only when customer demand required it, and that allows us to even better serve our clients in Maryland, with more local service and quicker response times.
123JUNK was founded by a then-23-year-old Collin Wheeler just over 10 years ago after realizing, as a sales rep for a moving company, that people did not want to pay to move items they no longer wanted to keep. He thought he could offer a stress-free way to help people and used his meager savings to buy an old, beat-up dump truck. He hired his brother and his teen-age friends to work on the trucks and the business was born.
In 2018, 123JUNK celebrated our 10th anniversary as a local junk hauling company, thanks to the strong team, collaborative partners, and solid client relationships we’ve built throughout the years. We look forward to our future growth and service to residents of Maryland, Northern Virginia, and Washington D.C.
If you need junk hauling, junk removal, cleanout or labor-only services, contact your LOCAL junk removal company: 123JUNK.
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