During these unprecedented times, we take our role as an essential service provider seriously and we remain open to service our customers. We understand that everyone is very concerned with the potential spread of the Coronavirus. We’re following the guidelines put in place by the federal government, local governments and the CDC.
Below are some of the safety precautions we’ve implemented to protect our team and our clients:
While 123JUNK works directly with home and business owners to remove unwanted junk, those aren’t the only people we get business from.
Behind the scenes we spend a huge amount of time developing referral sources. What is a referral source? It is a person or persons who can regularly refer junk-hauling business our way. These referral partners include property managers, realtors, professional stagers and organizers, residential and senior community managers, companies that hold estate sales, estate attorneys, insurance companies…the list goes on.
These are the people in our community who regularly work with clients to help them downsize, relocate and dispose of their estates. In other words, they need to clear out their junk in a responsible way.
The referral sources we work with love the fact that we can help their clients in several ways, all with just one phone call. Sometimes their clients have good-quality items like furniture that they just don’t have room for in their new location or can’t use any more. These items are too good to throw away but make perfect donations to the many charitable organizations we work with. 123JUNK carefully and respectfully transports these donated items to our charity pickup locations, and provides the donors with photographic evidence and receipts for tax deduction purposes.
Other clients of our referral sources simply have to reduce the amount of stuff they own, whether through a relocation, downsizing, death or the breakup of a household or business. In this case, we pick up the entire load at once—the clients don’t need to sort through and divide the items into donations or trash—which saves a lot of time and effort when clearing out a property or office. We do that for them once we arrive at our disposal locations. We go through every load and divide out items into donations, recyclables and trash, delivering each pile to its proper destination such as a charity, recycling center or dump.
123JUNK was the thought leader in repurposing, and established our reputation early on. Building this type of business, we also built trust in the communities we serve, which allowed us to grow substantially.
Our sales team makes the initial contact with our targeted referral sources to make a presentation on how we can serve both them and their clients. After the initial contact, we then regularly stay in contact to update them on any new services and to remind them that we’re still number one on their list of service providers.
Realtors especially have a great time when Jake the Junkman (our mascot) shows up at their group sales meetings. (He usually brings candy!) He is also available whenever we hold an event locally.
The building of any successful business relies on its relationships. As Henry Ford put it, “Coming together is a beginning, staying together is progress, and working together is success.”
As we close out another year, we thank our referral sources and our loyal clients for helping us to grow our business while serving our communities and protecting our environment. Without our friends, we wouldn’t be where we are today.
If you’d like to learn more about 123JUNK and how we can assist your clients in Northern Virginia, Maryland or Washington, D.C., we’d be glad to meet with you and present our services. Please contact us today.
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