123JUNK Saves The Day

During these unprecedented times, we take our role as an essential service provider seriously and we remain open to service our customers. We understand that everyone is very concerned with the potential spread of the Coronavirus. We’re following the guidelines put in place by the federal government, local governments and the CDC.

Below are some of the safety precautions we’ve implemented to protect our team and our clients:

We’re offering discounts for our customers who are able to stage their items outside of their property for pickup
We’re vetting our customers before scheduling appointments and while en-route to make sure they’re not showing signs and symptoms of illness
If the customer has access to masks or face covers, we ask that they wear them (if masks are unavailable, please maintain a safe distance of 6 feet at all times)
We are sending home any staff member exhibiting any symptoms of illness for the recommended period of time established by the CDC
All team members have been assigned masks and gloves
We are not assigning more than two team members to a truck
Our trucks and equipment are being disinfected daily
We’ve shut down our office from outside visitors and anybody who can work virtually is being encouraged to work from home
The company continues to hold regular team-wide virtual meetings to emphasize transparency and keep the lines of communication open
The decision to come to work remains 100% voluntary

One of the questions we hear most when a call comes in about scheduling service is, “How soon can you fit me in?” And while it’s not always possible to get a truck to a location at a moment’s notice, it’s ALWAYS our goal to do everything within our power to please our customers. Often times, with the help and flexibility of our amazing truck staff, we make jobs fit where it seemed virtually impossible. It’s not uncommon for a client to tell us we are “saving their life” by accommodating them on a quick-turnaround job, as a lot of the work we do is tied to deadlines in contracts, moves out of town, or other time-sensitive situations.

Model “Junkmen” Citizens

Recently, however, two men in one of our trucks witnessed an accident occur on a local roadway. The occupant of one of the vehicles involved appeared to be in need of assistance, and, without hesitation, they rushed to her aid and notified emergency services of the situation. Joe and Paul (the Super Hero pictured here) stayed with the motorist – along with an off-duty nurse who witnessed the incident – until a response team arrived and was able to control the scene of the accident. We are proud to be able to say that we have such high-character individuals on our team.

Whether it’s finding a way to get a short-notice pickup on the calendar, coming to the aid of strangers in need out on the roads, or just generally making our clients feel comfortable while we do our work, 123JUNK goes above and beyond the call of duty.