During these unprecedented times, we take our role as an essential service provider seriously and we remain open to service our customers. We understand that everyone is very concerned with the potential spread of the Coronavirus. We’re following the guidelines put in place by the federal government, local governments and the CDC.
Below are some of the safety precautions we’ve implemented to protect our team and our clients:
We’re offering discounts for our customers who are able to stage their items outside of their property for pickup
We’re vetting our customers before scheduling appointments and while en-route to make sure they’re not showing signs and symptoms of illness
If the customer has access to masks or face covers, we ask that they wear them (if masks are unavailable, please maintain a safe distance of 6 feet at all times)
We are sending home any staff member exhibiting any symptoms of illness for the recommended period of time established by the CDC
All team members have been assigned masks and gloves
We are not assigning more than two team members to a truck
Our trucks and equipment are being disinfected daily
We’ve shut down our office from outside visitors and anybody who can work virtually is being encouraged to work from home
The company continues to hold regular team-wide virtual meetings to emphasize transparency and keep the lines of communication open
The decision to come to work remains 100% voluntary
When we started in 2008, we had relatively few competitors. Now it’s a very crowded market. Yet, dispite a ten-fold increase in competition, we’ve managed to nearly double in size each successive year. Meanwhile, most of our industry colleagues have not enjoyed this same success. What’s the secret sauce? Among many other things, much our success has to do with our name and the process it represents.
So what exactly does the “1-2-3″ stand for?
We remove sofas, recliners, love seats, ottomans, end tables, TV’s, desks, chairs, filing cabinets, bookcases, kitchen furniture, beds, mattresses, dressers, couches and more. Even though people want to pay to have these items taken away, they don’t want to see it in the landfill. We recognize this.
Once your items have been picked up by our team, that’s when our work really begins. We have a thorough process for thinning out the load on the back end by determining the items’ value and deciding what goes to our charity partners, our recycling partners and the dump, in that order.
Want to learn more? Click here to watch a video about more of who we are and what we stand for. Or Contact us at 800-364-5778. We’ll help you reclaim your space and keep your junk from becoming trash.