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Oct 31, 2014

All-Hands Training Meetings: Why We Have Them

Surprises are great during special occasions. They are not so great when we are in need of some assistance and have chosen a service company to help us with a task. The key to making sure everything goes to plan is communication. All hands trainings at 123JUNK are meetings where crew members and office staff alike converge to discuss the different methods used to service our clients. We cover every step of the way, from the initial phone call, to our visit, to the post-visit follow up. Everyone from our company is there and everyone pitches in ideas. And because each team member has a different role at 123JUNK, they also have a unique view point.

After everyone shares, we come to an agreement and adopt the new method as 123JUNK law. We may come back and visit it at some point but for the time being everyone is on the same page. So when we walk in and lay down home protection for a job, you can know that there is a reason behind how we do it, how often we do it, and why we do it. There is a method to the madness and all hands meetings are the best way for everyone to come together and make a solid commitment to do things right, every time.

Nothing is more important in the service industry than consistency. We can expect excellence from a service business or we can expect mediocrity. But more than anything, we just want to receive what we expect to receive.

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123JUNK is a Minimum-Waste Junk Removal Services company serving the DMV.

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