referral partner

We Grow With a Little Help From Our Friends

While 123JUNK works directly with home and business owners to remove unwanted junk, those aren’t the only people we get business from.

Behind the scenes we spend a huge amount of time developing referral sources. What is a referral source? It is a person or persons who can regularly refer junk-hauling business our way. These referral partners include property managers, realtors, professional stagers and organizers, residential and senior community managers, companies that hold estate sales, estate attorneys, insurance companies…the list goes on.

These are the people in our community who regularly work with clients to help them downsize, relocate and dispose of their estates. In other words, they need to clear out their junk in a responsible way.

The referral sources we work with love the fact that we can help their clients in several ways, all with just one phone call. Sometimes their clients have good-quality items like furniture that they just don’t have room for in their new location or can’t use any more. These items are too good to throw away but make perfect donations to the many charitable organizations we work with. 123JUNK carefully and respectfully transports these donated items to our charity pickup locations, and provides the donors with photographic evidence and receipts for tax deduction purposes.

Other clients of our referral sources simply have to reduce the amount of stuff they own, whether through a relocation, downsizing, death or the breakup of a household or business. In this case, we pick up the entire load at once—the clients don’t need to sort through and divide the items into donations or trash—which saves a lot of time and effort when clearing out a property or office. We do that for them once we arrive at our disposal locations. We go through every load and divide out items into donations, recyclables and trash, delivering each pile to its proper destination such as a charity, recycling center or dump.

123JUNK was the thought leader in repurposing, and established our reputation early on. Building this type of business, we also built trust in the communities we serve, which allowed us to grow substantially.

How 123JUNK Builds Referral Sources

Our sales team makes the initial contact with our targeted referral sources to make a presentation on how we can serve both them and their clients. After the initial contact, we then regularly stay in contact to update them on any new services and to remind them that we’re still number one on their list of service providers.

Realtors especially have a great time when Jake the Junkman (our mascot) shows up at their group sales meetings. (He usually brings candy!) He is also available whenever we hold an event locally.

The building of any successful business relies on its relationships.  As Henry Ford put it, “Coming together is a beginning, staying together is progress, and working together is success.”

Thank You

As we close out another year, we thank our referral sources and our loyal clients for helping us to grow our business while serving our communities and protecting our environment.  Without our friends, we wouldn’t be where we are today.

Want to Become a Referral Partner? Contact 123JUNK

If you’d like to learn more about 123JUNK and how we can assist your clients in Northern Virginia, Maryland or Washington, D.C., we’d be glad to meet with you and present our services. Please contact us today.

123 Junk team pic

Why Making Lots of Mistakes is Good for Business

One of the things we’ve always taken tremendous pride in is being a thought leader in our industry. We may not be the most profitable company on the planet and we’re certainly not the biggest, but we’re plain stubborn when it comes to our values and principles. We know what we stand for and it’s hard for that to be influenced — especially as it relates to the client service experience.

We’re the first to admit that this stubborn posture often gets us into trouble! We’ve done nearly everything the hard way once, rather than copying somebody else who has already found an easier alternative. The result of this is slower (sometimes painful) growth.

However, there is a silver lining to this ideology. The pain you experience from your mistakes often creates a much greater appreciation and understanding for why you shouldn’t make those mistakes in the future. Pain breeds innovation. It creates your “why” behind your processes and procedures. The more your team understands your why, the less you’ll need to manage your what. Managing the why is easy. Managing the what reduces your team to a bunch of uncreative “rule followers.” Where’s the job satisfaction in that?

It’s for this reason, that we relish opportunities to learn from our mistakes. As twisted as it sounds, we almost look forward to these conversations. After all, if individuals within our organizations are making decisions with our corporate values in mind, then it’s unlikely that they’re making the wrong decisions.