The Gold Standards of the Ritz-Carlton Hotel Company are often viewed as the pinnacle of customer service, throughout many industries. They include:
- Warm and sincere greeting and fond farewell
- Response to the expressed and unexpressed wishes and needs
- Memorable and personal experiences
- Immediate resolution of customer problems
- Continual quest to improve the experience
- An environment of teamwork
- Opportunities to grow and learn
- Professional appearance, language and behavior
- Principles of trust, honesty, respect, integrity and commitment
- Embracing diversity
123JUNK is Redefining the Junk Removal Industry Standards
From the inception of 123JUNK, we decided that were going to be the very best in our industry. We’ve researched the standards of companies like the Ritz-Carlton, Disney, The Royal Caribbean and other renowned customer-centric service organizations. What we’ve learned from them has helped influence our own values, goals and mission.
Hauling junk is definitely a blue-collar business, but who says it has to operate at less than Gold Standards? We’re out to redefine our industry and set the standards for everyone else to follow. This translates into a superior experience for 123JUNK customers who can expect nothing else but top-notch customer service, from the first conversation to the final pickup. And it is why our company is growing so quickly. The word is spreading!
Put Our Standards to the Test
If you don’t believe us, try us for yourself. We’ll be glad to haul away your no-longer-used items like furniture or refrigerators, office furniture or yard debris, leaving you with a cleaner space and a satisfied client experience. If you’re located in Northern Virginia, Maryland or Washington DC, call us today to find out why were more than just a Junk Removal Service.