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Apr 16, 2013

Old School Business Practices

In a world overwhelmed by technology, we are becoming more connected and available than ever, and at the same time, increasingly removed. The image of a group of friends all sitting together on the living room sofa, while absorbed in their individual phone applications is a prime example of this. We have sacrificed a human touch element of life for streamlined convenience, and this can most readily be seen in the world of service industries.

Well at 123JUNK, we certainly recognize the power of technology, and what it can do for the efficiency of a business, but at the same time we are committed to the value of a personal touch as well. A phone call can add clarity to an appointment, and helps us understand and get to know our clients better than a simple email can. This same idea bridges back to how we communicate to the business partners who have helped us get to where we are today. It’s of utmost importance to us to find out how our clients first heard about the company, so that we can thank the people who consistently lend their support; our favorite method being a hand written thank you card.

With all the different forms of communication there are to choose from, we feel that the best way to build a prosperous business relationship is to do just that, build a relationship. So we’re going to keep meeting with our business partners over coffee or lunch (in person), and continue to write out thank you cards by hand, because we want our clients and partners to know and trust us, which requires that personal touch.

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