During these unprecedented times, we take our role as an essential service provider seriously and we remain open to service our customers. We understand that everyone is very concerned with the potential spread of the Coronavirus. We’re following the guidelines put in place by the federal government, local governments and the CDC.
Below are some of the safety precautions we’ve implemented to protect our team and our clients:
Since we’re largely a referral-based business, we rely heavily on customer feedback, reviews, and recommendations to drive new business. Here are some of the most common sites where people post feedback about their 123JUNK Experience;
Yelp! – a site that allows users to post reviews about goods and services. Reviews are thoroughly filtered, so if you aren’t a regular user, yours may not show up!
Google – Formerly Google Places, Google+ gives clients an area to post reviews, similar to Yelp! and other review sites. These reviews show up even if it’s a first-time review. If you don’t give regular website feedback, this is probably your best choice.
Facebook – Anyone with an account can “like” our page and comment on the services they received.
Angie’s List – this site is members only, but it’s a great way for our Angie’s List customers to share their experiences with other customers.
We tailor our customer service experience around the wants and needs of our customers. That means that improvements to our systems are dependent on sincere feedback from our clients. The more we know about what we’re doing right (or wrong), the better we can cater to the desires of our customers.
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